Terms and Conditions

This website is operated by Silkara Hair. Throughout the site, the terms “we”, “us” and “our” refer to Silkara Hair. Silkara Hair offers this website, including all information, tools, and services available to you (the user), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including additional terms and policies linked herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, you may not access the site or use any services. These Terms constitute a legally binding agreement.

1. Online Store Terms

By using this site, you confirm that you are either the age of majority in your state or province of residence, or you have given us your consent to allow any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorised purpose, nor may you violate any applicable laws in your jurisdiction, including copyright laws.

Transmission of any viruses, worms, or destructive code is strictly prohibited. Any breach of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment data) may be transferred unencrypted over various networks and modified to meet technical requirements. Payment data is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without written permission from us.

3. Accuracy and Timeliness

We are not responsible if any information on this site is inaccurate, incomplete or not current. All material is provided for general information purposes only and should not be relied upon without consulting more accurate or complete sources. Use of material is at your own risk.

4. Modifications to the Service or Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or parts thereof) at any time without prior notice.

5. Products or Services

Some products may be available exclusively online and in limited quantities. They are subject to return or exchange only according to our Return & Exchange Policy.

We make every effort to accurately display product colours and images. However, we cannot guarantee that your device display will accurately reflect colours.

We reserve the right to limit the sales of our products or services to any person, region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit quantities of products or services and to discontinue any product at any time.

We do not guarantee that the quality of any products or services will meet your expectations, or that errors will be corrected promptly.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. In such cases, we may attempt to contact you via the email or phone number provided at checkout.

You agree to provide current, complete and accurate billing and contact information for all purchases. You are responsible for updating your account and payment details promptly.

7. Optional Tools

We may provide access to third-party tools “as is” without warranties or liability. Your use of these tools is entirely at your own risk and subject to third-party provider terms.

8. Third-Party Links

This site may contain links to third-party websites. We are not responsible for examining or evaluating their content or accuracy and are not liable for any third-party materials, websites, or transactions. You should review third-party policies before engaging with them.

9. User Submissions

If you submit creative content (e.g., suggestions, reviews, contest entries), you grant us unrestricted rights to use and publish it. We are not obligated to maintain submissions in confidence, pay compensation, or respond.

We may remove content we determine to be unlawful, offensive, or in breach of any party’s rights or our Terms. You are solely responsible for any submissions made under your name or account.

10. Personal Information

Your submission of personal data through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We reserve the right to correct errors in pricing, descriptions, or availability, even after an order has been placed.

12. Prohibited Uses

You may not use this site or its content:

• For any unlawful purpose
• To solicit others to perform unlawful acts
• To violate any international or Australian law
• To infringe on intellectual property rights
• To harass, abuse, defame, or discriminate
• To transmit malware or spam
• To interfere with security features of the site

We reserve the right to terminate your access if you violate any prohibited use clause.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, error-free service. You agree that your use of the service is at your own risk. All products and services are provided “as is” unless otherwise specified.

Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law. To the extent permitted by law, our liability is limited to the replacement or repair of goods, or the supply of services again. We do not accept liability for indirect or consequential losses except as required by law.

14. Indemnification

You agree to indemnify, defend and hold harmless Silkara Hair and our affiliates, partners, contractors, licensors, service providers, and employees from any claim or demand due to your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be severed from the agreement without affecting the enforceability of the remaining Terms.

16. Termination

These Terms remain in effect unless terminated by either party. You may terminate by ceasing use of our site. We may terminate your access at any time if we suspect a breach. All obligations incurred before termination remain enforceable.

17. Entire Agreement

These Terms and any related policies constitute the full agreement between you and us. Any ambiguity will not be construed against the drafting party.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Australia.

19. Changes to Terms

You can review the most current version of these Terms at any time on this page. We reserve the right to update or change any part by posting updates. Continued use of the website after changes constitutes acceptance.

20. Contact Information

Questions about the Terms of Service should be directed to us at info@silkarahair.com.